Conversational AI is revolutionizing the way we communicate, bringing us closer to a world where technology and humans interact in a seamless, natural way. This innovative technology utilizes Natural Language Processing (NLP) and other Artificial Intelligence (AI) techniques to imitate human interactions, recognizing speech and
Contact Center is a centralized system for managing customer interactions across multiple communication channels, such as phone, email, live chat, and social media. Contact centers have been around for decades, evolving from simple Call Centers to complex systems that can handle multiple customer touchpoints. While
How Conversational AI revolutionizing…
2019-05-10
What is a Contact…
2019-04-22
Chatbots vs Virtual Agents,…
2019-04-22